Question 1

What is Matly?

Accepted Answer

Matly is a materials-planning assistant for home repairs and renovations. Upload a scope, inspection report, or photos — Matly builds a complete, compatibility-checked shopping cart with product links.

Question 2

How does the AI work?

Accepted Answer

Matly reads your inspection report or scope, analyzes any photos you attach, and produces a materials list with quantities. It then matches items against a catalog of real products at major stores and flags any incompatibilities.

Question 3

Does Matly replace my contractor?

Accepted Answer

No. Matly does not replace licensed pros. Regulated work — electrical, plumbing, HVAC, structural — should be done by a qualified professional. Matly plans the materials so the professional can do their job faster.

Question 4

How accurate is pricing?

Accepted Answer

Pricing is an estimate at the moment we look it up. Store prices, inventory, discounts, and delivery windows change constantly — confirm every line item at checkout with the store.

Question 5

What stores are supported?

Accepted Answer

Home Depot, Lowe's, Amazon, Walmart, Floor & Decor, Ace Hardware, Menards, and a growing list of local supply houses. You choose which stores Matly prioritizes in Preferences.

Question 6

What's your refund policy?

Accepted Answer

Standard Cart ($29 one-time) and single Pro Cart ($99 one-time) purchases are refundable within 7 days if you're unhappy with the output. Monthly plans can be canceled at any time from the Stripe portal — no partial refunds for the current period.

Question 7

Safety disclaimers

Accepted Answer

Matly provides planning and sourcing assistance only. Some tasks require permits, licensed pros, or code-compliant products. Matly may flag these but does not replace formal inspection or engineering review. When in doubt, hire a pro.

Question 8

Can I use Matly on my phone?

Accepted Answer

Yes — Matly is fully responsive. You can upload photos from your phone, walk through the project on-site, and export the packet from anywhere.

Answers, plainly.